Paying by Wise
Wise bank transfer is available for both individual and business orders.
Place your order
- Add your products to the cart and enter WISE05 at checkout for 5% off standard product prices when paying by Wise.
- Select the Wise payment option and place your order.
- Follow the payment instructions shown with your order. Send the currency and final total shown in those instructions, and include your order number as the payment reference where possible.
The discount applies to products. Shipping charges and any duties or taxes shown on your order remain part of the final amount due. Separately negotiated final prices already include the agreed Wise benefit; do not apply WISE05 again to those prices.
Wise and member discounts
Your eligible Silver 2%, Gold 3% or VIP 5% member discount can combine with WISE05 on regular products. The percentages apply sequentially: total savings are approximately 6.9%, 7.85% or 9.75%, respectively. Basic members receive the standard Wise 5% benefit. Pay the final order total shown; do not deduct any further discount yourself. View member benefits.
Official Wise payment link
Place your order first, then use the currency and final amount in your order instructions. Do not send a payment before you have an order or confirmed payment instructions.
Pay Rio International Co., Ltd. via Wise
The link does not apply the WISE05 code or automatically match a payment to an order. Include your order number as the reference where possible. If the link shows a different currency or recipient, stop and contact us before transferring.
Payment deadline for business orders
For new business orders containing in-stock items, send payment within 48 hours of placing the order. We hold the ordered in-stock items and their agreed order prices during this period. If you have sent the transfer but it has not arrived, send us your order number, transfer confirmation and expected arrival date so we can check and extend the reservation. If the deadline passes without payment, transfer confirmation or an agreed extension, we will review the unpaid order, cancel it and release the stock. See our business-order terms.
Business orders containing only preorder items also require full payment upfront. For these new orders, send the full order amount when placing the order, using the currency and payment instructions provided. We confirm payment after the funds have been received.
Payment confirmation
A Wise order can show as awaiting payment while we check the transfer. We mark it paid after confirming that the full amount has been received, and prepare it for dispatch after payment confirmation. For new business orders containing both in-stock and preorder items, we normally ship the order together once all items are ready and full payment has been confirmed. Split shipments are also available on request; contact us with your order number and the items you would like dispatched first. Full payment must be confirmed before dispatch. See our business-order terms.
If you combine several orders in one transfer or wish to pay in a different currency, contact rio@riointlco.com with the relevant order numbers so we can confirm the amount and match the payment correctly.
If you choose PayPal
WISE05 is a Wise transfer offer. Remove the code before completing a PayPal payment. If you have already placed an order and need to change the payment method, contact us with your order number.
See our Shipping Policy for order preparation and delivery information, or contact us for help with an existing payment.
For other ordering questions, visit Help & FAQs.